
Geoffrey Jones is Isidor Straus Professor of Business History and Director of Research at the Harvard Business School. He was educated at Cambridge University and has taught in Europe as well as the United States. Besides Beauty Imagined, featured in his Rorotoko interview, he has written many other books on the history of global business, including Renewing Unilever (2005) and Multinationals and Global Capitalism (2005). Geoffrey Jones has been President of both the US and European business history societies, and is currently co-editor of the quarterly journal Business History Review.
There is no doubt in my mind that the place to start with this book is the illustrations. _Beauty Imagined _ includes over thirty color plates, and others in black and white. I tried to select some of the most influential figures in the industry, and to show them in interesting ways. One of my personal favorites is Armand Petitjean, the founder of Lancôme, greeting the female spokespersons he sent around the world in the 1950s.These color illustrations tell the unfolding story of the beauty industry over the decades. The contrast between the first illustration of a late eighteenth century Japanese women painting her lips and the penultimate one showing two Japanese models advertising a recent Shiseido brand, demonstrate vividly how beauty ideals have changed over time. There is a fascinating contemporary map of Africa in the nineteenth century, showing where a pioneering French perfume house had gone in search of new flowers and plants to widen the range of available scents. The industry’s early global vision is illustrated by, of all things, an advertisement for a Swedish toothpaste brand, showing men dressed in a wide variety of cultures. The lengths to which people will go to appear more beautiful is illustrated by a German women sitting under a permanent wave machine in 1932.For a reader browsing the text, pages 20-29 on the transformation of fragrances in the nineteenth century, can be an eye-opener.We all tend to think of perfume as a classic and unchanging product. In fact, although perfume does indeed have a long history, it is also a history of change. At the beginning of the nineteenth century, perfume was still being drunk as a health product, including by Napoleon, and was rarely applied to the skin. Men and women used the same scents. And Britain was a larger producer than France.By the end of that century, all had changed. There was a huge growth of the perfume industry in France, associated with innovations in both production and marketing. The range of scents available was expanded enormously by the worldwide search for exotic flowers and plants, the development of new technologies to extract scents, and the application of science to create new synthetic scents, which were far more complex than anything previously. Entrepreneurial figures reinvented the more expensive scents as integral components of the emergent Parisian world of fashion, selling perfume in elegant bottles whose cost far exceeded the juice inside them.While the craft of perfumery is ancient, the fragrance industry in the early twentieth century bore little resemblance to its predecessor a century earlier.
This book can, at one level, be taken as a case study in the triumph of capitalism. I explore how entrepreneurs and firms made mostly safer products than their pre-industrial forbears, produced them in large numbers, and invented ways to market and distribute them. Beauty had once been the preserve of the aristocrats. The story of the industry over the past centuries has been one of democratization—beauty products for all.However I also discuss the legitimacy of the beauty industry. I think the legitimacy of global capitalism in general is a major issue going forward. And those of us who regard ourselves as advocates of capitalism’s many virtues, need to pay attention. Ten years ago college professors, and radicals of various kinds, worried about this. In a storied decade of corporate scandals, terrorism, financial meltdowns, and worries about global warming, I think every industry has to reassess its moral foundations.In the case of beauty, the historical evidence is decidedly mixed. As the industry grew in stature and respectability, the question of legitimacy centered on the choices it offered to consumers. Insofar as the industry reflected societies’ contemporary assumptions, it reflected all the imperfections of those societies as well, including sexism, racism and ageism. Occasionally, and motivated usually by the perennial need to find new customers, strategies were ahead of such norms. During the 1960s Avon’s marketing towards black consumers and involvement with inner city communities were probably ahead of most American consumer goods firms. However the industry was rarely on the avant-garde of social change.
The choices offered to women have been especially contentious. Reduced to its basics, the industry’s marketing seemed pre-occupied with, in the words of Anita Roddick, the founder of The Body Shop, manipulating the emotions of “women desperate to cling to their fading youth.” Beauty used extensive market research and made claims which can be described as hyperbole at best; heavy advertising and expensive packaging helped sell products at prices far above the cost of the ingredients.In the book, I argue that the beauty industry assumed a paradoxical position as both enslaving and modernizing women.It was enslaving because it celebrated norms of femininity that were difficult for most women to achieve, and restrictive by privileging Western and age-bound constructions of female beauty. Yet it is unlikely that generations of female consumers bought brands which gave them zero benefits, or that they believed in some simplistic way assertions that they would become Hollywood film stars overnight by using such brands.Contrary to certain variety of feminist critiques, the industry was also modernizing: women gained agency and autonomy as consumers, were transformed from dependents on men to independent persons who made their own choices on what to buy and how to appear. Arguably, as women entered the workforce, they did better in the job markets by using beauty products—such was the apparent strength of the “beauty premium.” At the same time, female entrepreneurs were able to build businesses, including some of the largest in the industry, and tens of thousands of women became quasi-entrepreneurs as direct sellers.Legitimacy is a complex subject, which merits multi-layered explanations.

Geoffrey Jones Beauty Imagined: A History of the Global Beauty Industry Oxford University Press416 pages, 9 1/4 x 6 inches ISBN 978 0199556496ISBN 978 0231157575
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